Telephone Reassurance

Telephone Reassurance

COA’s Telephone Reassurance program was started during the pandemic in order to check in with isolated seniors, assess or reassess their needs, and provide a listening ear. In a year’s time, COA staff members made more than 20,000 phone calls to our clients.

Because of the positive response to this program, COA decided to continue calling our clients even after some began to interact in person once again with families, friends, and neighbors.