Council on Aging of Volusia County is a 54-year-old non-profit that provides critical services to some of the most vulnerable seniors in our east Central Florida community. Awarded “Nonprofit of the Year” by the Daytona Regional Chamber of Commerce in 2018, one of the “Best Places to Work” by the Daytona Beach News-Journal in 2019, and “Best of the Best” in Elder Care Services by News-Journal readers in 2019 and 2020 (and honored as a finalist in 2021), COA employs approximately 100 full-time staff, most of whom work throughout Volusia County. We believe that our greatest strength is found in our employees; therefore, we recruit quality individuals, helping them grow in a cooperative and professional environment.
*Public Student Loan Forgiveness: Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for--nor forgive--federal student loans; however, our status as a non-profit organization under Section 501 (c) (3) makes us an eligible employer. There may be other determining factors for one to qualify. Please follow this link to review one such program and their requirements: Student Loan Forgiveness
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CASE MANAGER
Council on Aging of Volusia County, Inc. is looking for a talented, dedicated and career-minded individual to be a Case Manager to our elderly population. Responsibilities include assessing client needs, providing them with a single entry point into the Community Care system and monitoring the effectiveness of services that are provided. A four-year degree in a related field is required. Field experience is greatly preferred.
This position is based out of our Daytona Beach office with the territory covered being parts of Volusia County. Reliable transportation is a MUST. Candidates will be required to have a Level 2 FBI background screening/fingerprint check, FDLE check, drug screen, TB test completed and have stellar references.
There's a preference for the individual in this role to be bilingual (English/Spanish)
DETAILS:
REQUIRED SKILLS & COMPETENCIES:
The Programs Manager, Guardianship assists in implementing and managing all administrative components of the Guardianship program and will serve as the main internal point person. The Programs Manager plays a crucial role in the implementation of new workflows, processes and procedures for the Guardianship program.
DETAILS:
- Manage the daily administration of Guardianship services and procedures such as but not limited to: scheduling appointments via outlook calendar for office staff, contacting providers, composing email and letter correspondence, reading and routing incoming mail, electronic filing correspondence and other records.
- Manage the internal process for private pay billing by coordinating with the Financial Services Specialists within the Guardianship Department and the Finance department.
- Manage the financial process of the Guardianship department such as but not limited to: execute payment of Guardianship client and/or department incurred liabilities including rent, medication, supply orders, insurance, pest control, taxes, etc. Monitor client accounts to ensure appropriate balances are maintained.
- Maintain a positive and professional relationship with facilities, attorneys, courts and any other agencies Council on Aging deals with; ensure all records of Petitions and Orders from the Courts for Guardianship clients are properly maintained and adhered to.
- Manage the process for Guardianship clients, such as but not limited to: preparing initial paperwork and notifications for all guardianship cases to facilities/organizations; creating electronic files, identifying all income and liabilities, creating new online accounts, inventory property, evaluating insurance plans, placing online shopping orders, medication refills, durable medical equipment, etc.
- Assist the Senior VP of Guardianship with various administrative needs including, handling client issues/needs, and/or necessary errands, reconcile petty cash and process monthly credit card bill.
- Maintain property of Guardianship clients for safekeeping, as needed. Ensure items are properly inventoried, organized and maintained in Guardianship storage facility, safe deposit box, etc.
REQUIRED SKILLS & COMPETENCIES:
- Bachelor’s degree and three years of related experience and/or training; equivalent combination of education and experience may be considered.
Are you interested in working on an on-call basis? Do you have a flexible schedule? Do you enjoy working with seniors? COA is hiring Substitute Site Coordinators. A Substitute Site Coordinator will fill in for Dining Site and/or Senior Center Coordinators when they are out for vacation or illness. The Substitute Coordinators will assist with our Congregate and MOW meal programs and/or with activities at our Senior Centers. Subs are paid for their hours worked and mileage.
Join our team of career-minded CNAs and HHAs! Enjoy making a difference in the lives of our clients and their family members! You will be valued!
Various work schedules are available, and mileage is paid between clients’ homes. All applicants undergo FBI fingerprint background screenings. Must have driver’s license and auto insurance. We offer a competitive hourly rate.
**Inquire about a special bonus offered to CNAs and HHAs**
**EEO/M/F/D/V - DRUG-FREE WORKPLACE**
Join the team of the BEST homecare company in Volusia County!
As donations and grant funds are available, qualified seniors may be eligible for services at no charge or for a modest co-payment.
COA also offers private-pay services.
Please call 386-253-4700 x 225 or email us at [email protected]