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Employment

Council on Aging of Volusia County is a 54-year-old non-profit that provides critical services to some of the most vulnerable seniors in our east Central Florida community. Awarded “Nonprofit of the Year” by the Daytona Regional Chamber of Commerce in 2018, one of the “Best Places to Work” by the Daytona Beach News-Journal in 2019, and “Best of the Best” in Elder Care Services by News-Journal readers in 2019 and 2020 (and honored as a finalist in 2021), COA employs approximately 100 full-time staff, most of whom work throughout Volusia County. We believe that our greatest strength is found in our employees; therefore, we recruit quality individuals, helping them grow in a cooperative and professional environment.

*Public Student Loan Forgiveness: Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for--nor forgive--federal student loans; however, our status as a non-profit organization under Section 501 (c) (3) makes us an eligible employer. There may be other determining factors for one to qualify. Please follow this link to review one such program and their requirements:  Student Loan Forgiveness

DOWNLOAD OUR EMPLOYMENT APPLICATION

Please submit completed applications, specifying the job you are interested in to Human Resources or send via fax (386)238-9028 or US mail to: COA HR, 420 Fentress Blvd., Daytona Beach, FL 32114

Current job openings:

 

RN Clinical Supervisor & Administrator - Daytona Beach

The RN Clinical Supervisor & Administrator is responsible for the clinical management of In-Home Services, ensuring the quality of care and safe delivery of home health services. This position plans, organizes and directs home care services and is experienced in nursing with an emphasis on community health education.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Plan, organize, direct and evaluate operations to ensure the provision of adequate and appropriate care and services; implement clinical policies, procedures, goals and objectives relevant to patient services.
  • Coordinate patient services for Private Care In-Home clients, including receiving case referrals, admit patients to service by completing initial assessment of patient and family, evaluate home environment, obtain physical assessment and history and advise patient of their rights on initial visit.
  • Oversee scheduling procedure for all clients.
  • Complete start of care and comprehensive assessments and updates within established timeframes, for Private Care clients.
  • Oversees the maintenance of patient clinical records, statistics, reports and records.
  • Perform periodic plan of care review.
  • Ensure compliance with applicable laws, regulations and AHCA standards.
  • Responsible for training, supervising, and managing performance and discipline of all In-Home staff and direct care employees.
  • Prepare for and respond to Florida Agency for Health Care Administration and Accreditation Commission for Health Care communication and audits in a timely manner.
  • Responsible for maintenance and updating of the emergency management plan and registration of the emergency management plan with the county.
  • Complete incident reports and ensure proper safety processes are being followed.
  • Ensure timely and appropriate response to patient/family concerns.
  • For Private Care clients, must be available 24 hours per day, 7 days per week for emergency phone calls, to address caregiver or client concerns, to appropriately manage staffing, and to respond to calls from AHCA if necessary.
  • Acts as a mandated reporter of cases of abuse, neglect, or exploitation and makes other reports as required by law, policy or procedure.
  • Perform other duties as assigned.

 

EDUCATION and/or EXPERIENCE

Graduate of an accredited school of nursing is required; current Florida Registered Nurse with at least three years’ experience in home health; one year of experience in supervisory, administrative and/or financial management in home healthcare of related health care programs is required; valid driver’s license and consistent access to a vehicle required; must enjoy the senior population, enjoy working in a fast-paced, team-oriented environment.


DINING SITE COORDINATOR - DELTONA

The Dining Site Coordinator acts as a program representative for the daily operation of the assigned dining site and Meals on Wheels program at the assigned dining site; this position oversees and participates in the packaging of meals with the aid of staff and/or volunteers. This position may be required to deliver meals if no other staff or volunteer is available.

DETAILS:

  • Responsible for the accurate ordering of weekly meals for home delivery and congregate dining clients in a way to minimize overage
  • Responsible for maintaining accurate paperwork including but not limited to; monitoring forms, rosters, reservation logs, client folders, volunteer paperwork and supply orders
  • Be familiar with the goals and objectives of the Older Americans Act and share responsibility for meeting annual goals on meals served and donations collected
  • Establish a cooperative working relationship with the Programs Manager, Nutrition and be receptive to participate in developing, and willing to implement new and innovative ideas regarding dining site activities
  • Initiate and maintain community outreach to assist in enlisting volunteers
  • Maintain safe food handling and sanitation as established by 64E-11 of the Florida Statutes
  • Performs the functions of food aide and delivery driver, if necessary

REQUIRED SKILLS & COMPETENCIES

  • High school diploma or general education degree and one-year related experience and/or training; or equivalent combination of education and experience. Must possess and maintain ServSafe certification.

COMMUNITY ENGAGEMENT LIAISON - Daytona Beach

The Community Engagement Liaison will support the mission of COA by bolstering public engagement and community outreach. This position will serve as the link between COA and volunteers, clients, and donors, both current and prospective. This position is responsible for coordinating COA’s volunteer program, outreach activities, social media presence, and will assist with donor relations.

DETAILS: 

  • Communicate with all departments to identify available opportunities and needs for volunteers and resources.
  • Recruit volunteers to staff the available roles using a variety of resources and techniques. Gather information on each volunteer including, skills, availability, and goals.
  • Enhance the Meals on Wheels Adopt-a-Route program by increasing the number of participants.
  • Coordinate volunteer recognition and appreciation events and activities, including recognition on social media, COA website and newsletter, thank you cards, etc. to ensure all volunteers feel valued.
  • Draft, maintain, and publish guidelines, best practices, and procedures for volunteer program.
  • Maintain regular communication with volunteers and serve as primary point of contact to coordinate substitutes and last-minute volunteers.
  • Create and schedule on a weekly basis branded, creative, and unique content for social media, internal, and external communications.
  • Take photographs, coordinate photography at various events and programs, and maintain photo library and consent forms.
  • Coordinate integrative communication via all social channels to drive social communications. All efforts should be designed to attract and engage external and internal audiences, such as prospective and current clients, donors (both financial and in-kind), volunteers, and employees.
  • Promote programs and Senior Center Sponsorships.
  • Develop and maintain involvement with various community groups, including Chambers of Commerce, to promote and garner support for COA.
  • Maintain records of all media coverage and files of print articles.
  • Schedule speaking engagements, representing COA as a speaker for presentations focused on COA services and volunteer recruitment, as well as Be bOld! community trainings. Conduct one-on-one meetings with potential clients, service providers and referral sources.
  • Assist with coordination of events, including but not limited to, form preparation, mailings, phone calls, activity tracking, letter generation, ticket sales, and other duties necessary for successful event planning, execution, and follow up.

REQUIRED SKILLS & COMPETENCIES

  • Bachelor’s degree; two years of related experience and/or training; equivalent combination of education and experience may be considered

 

DEVELOPMENT COORDINATOR – Daytona Beach

The Development Coordinator supports the day-to-day operations of COA’s Development Department by managing the donor database, updating the organization’s website, processing gifts, coordinating events, and supporting communications. The duties of this position include tasks associated with highly confidential donor, gift, and recognition programs.

Details:  

  • Process incoming gifts, both financial and in-kind, including scanning all donation checks and accurately recording all donation information, including gifts made through the COA website, using the donor management software and/or database. 
  • Process donations, generate and track tax-receipts, and generate gift acknowledgement letters in a timely, thoughtful, and efficient manner for all donors, and maintain records of these letters.
  • Generate daily donation reports to ensure gift acknowledgment letters are completed in a timely manner. Prepare and distribute weekly donations reports.
  • Maintain monthly donations reports, and reconcile Development donation records with Finance records on a monthly basis to ensure accurate recording of all gifts.
  • Update and maintain database of donors, prospects, volunteers, and newsletter recipients, pulling reports on various groups as needed/requested.
  • Maintain database integrity, including regularly updating donor biographical information.
  • Coordinate mass mailings, as necessary.
  • Assist with marketing and communications of COA’s programs, accolades, etc., through newsletter layout and design; flyer and brochure design, and developing PowerPoint presentations.
  • Set up and maintain the Events module of the database in order to accurately track event details, including invitations, save-the-dates, RSVPs, sponsors, donors, correspondence, and income.
  • Coordinate and facilitate events, including but not limited to form preparation, mailings, phone calls, activity tracking, letter generation, ticket sales, and other duties necessary for successful event planning, execution, and follow up.
  • Manage event logistical details, serving as the point of contact for vendors (i.e. catering, venue, printing).

REQUIRED SKILLS & COMPETENCIES

  • Associate’s degree; two years of related experience and/or training; equivalent combination of education and experience may be considered. Experience with database queries and report creation is preferred.

 

SCHEDULER - IN-HOME SERVICES – Daytona Beach

Council on Aging of Volusia County is looking for a service-oriented, compassionate and mission-centered Scheduler to schedule our aides in such a way that our clients receive the services that are needed and our aides are able to provide that service efficiently in a timely manner.

Details:  

  • Arrange services for the clients in accordance with the Services Authorization Form or Care Plans, by developing schedules for the aides, using the least amount of travel time; schedule supervisory visits.
  • Contact and notify clients of any changes in the schedules.
  • Communicate to all appropriate parties as needed; input scheduling changes and provide weekly reports in a timely and accurate manner.
  • Keep service authorization book updated with the assistance of every funding source.
  • Complete all required billing, payroll and statistical reports in a timely and accurate manner.
  • Interface and communicate with Case Managers and In-Home Services RN to provide quality service to all clients.
  • Document billable case aide hours and be responsible for all client objectives.
  • Assist in planning meetings, new hire orientation and annual workshop(s); check “check-in” line as needed.

REQUIRED SKILLS & COMPETENCIES

  • High School diploma or equivalent required. One year's experience is preferred but not required. Must have valid driver's license and reliable transportation. Must be a problem-solver, have an aptitude for numbers, be detail-oriented and not be rattled easily.

    Solid computer skills are a MUST for this position. Knowledge of MS Office (Word, Outlook, Excel) is required, as are the operating skills of office equipment such as copiers, printers, scanners and fax machines.

    Pleasant and calming phone demeanor and the ability to adapt to changing priorities is a MUST.

CASE MANAGER - Daytona Beach

Council on Aging of Volusia County, Inc. is looking for a talented, dedicated and career-minded individual to be a Case Manager to our elderly population. Responsibilities include assessing client needs, providing them with a single entry point into the Community Care system and monitoring the effectiveness of services that are provided. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Upon receipt of an intake for, or via direct contact, screens client and performs a comprehensive client assessment to identify problems and immediate needs of the client, summarizes strengths and functional limitations, and client’s ability to cope with limitations.
  • Develops care plan in conjunction with the client, the client’s family or physician, and other persons, obtaining the concurrence and signature of the client and/or caregiver.
  • Arranges services and coordinates service delivery in the home. Communicates with appropriate departments within the agency as well as utilizes community resources effectively.

REQUIRED SKILLS & COMPETENCIES

  • Bachelor’s degree from an accredited college or university is required; valid driver’s license and consistent access to a vehicle required; one-two years of related experience and/or training.

    Due to the sensitive nature and financial responsibilities of this position, applicants MUST be able to pass a Level 2 FBI background screening/fingerprint check, FDLE check, drug test and credit check.

 

SUBSTITUTE SITE COORDINATORS 

Are you interested in working part-time or less than part-time hours? Do you have a flexible schedule? Do you enjoy working with seniors? COA is hiring Substitute Site Coordinators who will assist with managing activities at our Dining Sites and Senior Centers around the county. Currently, our need focuses on overseeing Grab n' Go Drive-Thru meal programs and Meals on Wheels operations, but this will alter as we reopen more sites. You will be paid mileage between sites. Click here to download an employment application. 

EXPERIENCED CERTIFIED NURSING ASSISTANTS and HOME HEALTH AIDES 

Join our team of career-minded CNAs and HHAs! Enjoy making a difference in the lives of our clients and their family members! You will be valued! 

Various work schedules are available, and mileage is paid between clients’ homes. All applicants undergo FBI fingerprint background screenings. Must have driver’s license and auto insurance. We offer a competitive hourly rate.  

 

 **Inquire about a special bonus offered to CNAs and HHAs** 

 

**EEO/M/F/D/V - DRUG-FREE WORKPLACE**

 

Join the team of the BEST homecare company in Volusia County!

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